QIC Guru

ISO 9001 is not just satisfying the documentation requirements and your of and running. Training everyone to the standard and their part in the process is key to your success. If everyone in your organization has a working knowledge of the requirements and process of becoming certified, you can begin to develop the roles and responsibilities and the documentation. Once you have identified the roles and responsibilities and have developed the necessary documentation, you need to begin the training to each of the defined processes.

Here is the best part, by developing a robust training program you can reduce the amount of work instructions required to manage your processes. .  The amount and extent of an organizations documentation, above and beyond the required documentation called out in the standard, is directly related to the amount and extent of the training an organization provides to its work force. This is not to say that you will not need some work instructions. Some training that you will need to consider while implementing your quality management system:

• ISO 9001 Introduction

• Corrective/Preventive Action

• Root Cause Analysis

• Introduction To Process Mapping

• Documentation Training

• Internal Auditing

• Quality Policy Training

• Job Specific Training

• Management Review Training