QIC Guru

Finding an ISO auditor that fits well with your company is fundamental to a successful certification experience. You want to work with a person that you are comfortable with and that is comfortable with you! Here are some tips that you can follow to find an auditor that you know you will work well with your company:

Try to find a registrar that has somebody who can answer your questions, someone that you feel comfortable with and meets your financial requirements. Make sure the registrar has auditors with experience in your area. What good is a registrar that has an auditor that lives down the street from you if they’ve only audited service processes? They’ve never audited a machine shop, and you’re a machine shop.

You want an auditor that fits you and your company and gives you good observations and opportunities for improvement as they audit. Ask to talk with your potential auditor. It’s always nice to be able to converse with somebody so you get to know who they are before you meet them. If they are in the area, maybe they can drop in just to talk to you, just to put a face to the name.

Some registrars have auditors all over the United States and even some overseas. Be careful when you are trying to find an auditor close to you. Sometimes you are going to find that the auditor you like isn’t close to you. If you like that person, and are willing to pay travel expenses, the registrar should be happy to send that person to you.

Remember you are the customer, make sure you exercise your right to selecting the auditor that best fits your needs.