Archive for June 17th, 2009

Quality Management Principle (# 3 Involvement of people)

Wednesday, June 17, 2009
posted by qicguru 8:00 AM

j0433151People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organization’s benefit.

 

Key benefits:

  • Motivated, committed and involved people within the organization.
  • Innovation and creativity in furthering the organization’s objectives.
  • People being accountable for their own performance.
  • People eager to participate in and contribute to continual improvement.

 

Applying the principle of involvement of people typically leads to:

  • People understanding the importance of their contribution and role in the business management system.
  • People identifying constraints to their performance.
  • People accepting ownership of problems and their responsibility for solving them.
  • People evaluating their performance against their personal goals and objectives.
  • People actively seeking opportunities to enhance their competence, knowledge and experience.
  • People freely sharing knowledge and experience.
  • People openly discussing problems and issues.

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