Archive for June 17th, 2009
Quality Management Principle (# 3 Involvement of people)
Wednesday, June 17, 2009
People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organization’s benefit.
Key benefits:
- Motivated, committed and involved people within the organization.
- Innovation and creativity in furthering the organization’s objectives.
- People being accountable for their own performance.
- People eager to participate in and contribute to continual improvement.
Applying the principle of involvement of people typically leads to:
- People understanding the importance of their contribution and role in the business management system.
- People identifying constraints to their performance.
- People accepting ownership of problems and their responsibility for solving them.
- People evaluating their performance against their personal goals and objectives.
- People actively seeking opportunities to enhance their competence, knowledge and experience.
- People freely sharing knowledge and experience.
- People openly discussing problems and issues.
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