Vision Part 2
Strategies to help us all become visionaries for business process improvement are as follows:
A good start is to review the current processes and challenge them. See yourself as a change agent with a mindset of innovation and a catalyst to move the organization forward. Consider radical departures from the past. Consider doing things that no one has ever done before. Moreover, be prepared to take some risks.
Take the time to imagine the process in the future and free your mind of rigid constraints. Often rigid constraints are economic. However, do not stop because you believe the economics do not work. Imagine for a second if Henry Ford never created the assembly line in 1908 because of economics. More likely than not, the pay back will justify the expense.
As your vision becomes clear to you, you should expand it to others. You must be passionate and articulate the future. See yourself as a person who “focuses the projector”, no matter how much input others have in shaping the vision, the visionary must articulate it!
In a Business Management System, we have tools provided for this purpose. One tool is the Preventive Action Process while another is Root Cause Analysis and their recommended solutions.
Therefore, part four of Managing Challenging Expectations will focus on preventive action and root cause analysis.
